Frequently Asked Questions

Does SIMBA PLAYER APP contain any channels ?

SIMBA PLAYER APP and any administrator does not help you to getting playlist. Also we dont provide any kind of playlists. We are not responsible for the content uploaded to our APP. Please dont buy the app when you dont have any playlist or Media for the APP, because no channels are included after the activation in this app. You payment will not be refunded if you buy it without having any list or something is not workng.

My MAC address has changed after I switched to another connection type

Each TV has 2 MAC addresses (1st is WiFi, 2nd is Ethernet) and a 2nd MAC is activated automatically after you switch to another connection type and restart the app. MAC address is unique for every TV and cannot be changed manually.

Can i change the background image of the APP ?

Yes, under settings you can find other themes.

Why i can not start the APP ?

This is maybe because of your internet connection, please check at first your internet connection befor you contact your provider. Many times it is caused because of the connection and not because of the provider!

Do the SIMBA PLAYER APP have an EPG-SYSTEM ?

No, the app didn't have an EPG system integrated but if oyur provider has an EPG - READY sysem then it would work with our platform.

Why do I get "Stream failed", "Cannot connect", "Buffering..." messages with my playlist that works on my computer and other devices ?

Make sure all your stream links work (not dead) and codecs are supported by your TV. Every TV make and model are totally different and may or may not support specific stream formats:

  • Samsung supported formats and codecs
  • LG webOS supported formats and codecs
  • Android platform supported formats and codecs